Disclaimer: In the event of any discrepancy
or conflict, the English version will prevail over the
We know that you care how information about you is used and shared, and
we appreciate your trust that we will do so carefully and sensibly. This
Privacy Notice describes how Shreejienterprise.ltd Seller Services Private Limited and its
affiliates including Shreejienterprise.ltd .com, Inc. (collectively "Shreejienterprise.ltd
") collect and process your personal information through Shreejienterprise.ltd
websites, devices, products, services,
online marketplace and applications that reference this Privacy Notice
(together "Shreejienterprise.ltd Services").
By using Shreejienterprise.ltd Services you agree to our use of your personal
information (including sensitive personal information) in accordance with this
Privacy Notice, as may be amended from time to time by us at our discretion.
You also agree and consent to us collecting, storing, processing, transferring,
and sharing your personal information (including sensitive personal
information) with third parties or service providers for the purposes set out
in this Privacy Notice.
Personal information subject to this Privacy Notice will be collected
and retained by Shreejienterprise.ltd , with a registered office at 8th floor,
Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore Karnataka 560055 India.
For What Purposes Does Shreejienterprise.ltd
Use Your Personal Information?
We use your personal information to operate, provide, develop, and
improve the products and services that we offer our customers. These purposes
include:
·
Purchase and delivery of
products and services. We use your personal
information to take and fulfill orders, deliver products and services, process
payments, and communicate with you about orders, products and services, and
promotional offers.
·
Provide, troubleshoot, and
improve Shreejienterprise.ltd Services. We use your personal information to provide functionality, analyze
performance, fix errors, and improve the usability and effectiveness of the Shreejienterprise.ltd
Services.
·
Recommendations and personalization.
We use your personal information to recommend features, products, and services
that might be of interest to you, identify your preferences, and personalize
your experience with Shreejienterprise.ltd Services.
·
Provide voice, image and camera
services. When you use our voice, image
and camera services, we use your voice input, images, videos, and other
personal information to respond to your requests, provide the requested service
to you, and improve our services. For more information about Alexa voice
services, click here.
·
Comply with legal obligations. In certain cases, we collect and use your personal information to
comply with laws. For instance, we collect from sellers information regarding
place of establishment and bank account information for identity verification
and other purposes.
·
Communicate with you. We use your personal information to communicate with you in
relation to Shreejienterprise.ltd Services via different channels (e.g., by
phone, e-mail, chat).
·
Advertising. We use your personal information to display interest-based ads for
features, products, and services that might be of interest to you. We do not
use information that personally identifies you to display interest-based ads.
To learn more, please read our Interest-Based
Ads notice.
·
Fraud Prevention and Credit
Risks. We use personal information to
prevent and detect fraud and abuse in order to protect the security of our
customers, Shreejienterprise.ltd , and others. We may also use scoring methods
to assess and manage credit risks.
What About Cookies and Other
Identifiers?
·
To enable our systems to recognize
your browser or device and to provide and improve Shreejienterprise.ltd Services, we use cookies and other
identifiers. For more information about cookies and how we use them, please
read our Cookies
Notice.
·
Does Shreejienterprise.ltd Share Your Personal Information?
Information about our customers is an important part of our business and
we are not in the business of selling our customers’ personal information to
others. We share customers’ personal information only as described below and
with Shreejienterprise.ltd .com, Inc. and subsidiaries that Shreejienterprise.ltd
.com, Inc. controls that either are subject to this Privacy Notice or follow
practices at least as protective as those described in this Privacy Notice.
Business Transfers: As we continue to develop
our business, we might sell or buy other businesses or services. In such
transactions, customer information generally is one of the transferred business
assets but remains subject to the promises made in any pre-existing Privacy
Notice (unless, of course, the customer consents otherwise). Also, in the
unlikely event that Shreejienterprise.ltd .com, Inc. or Shreejienterprise.ltd Seller Services Private Limited or any of its
affiliates, or substantially all of their assets are acquired, customer
information will of course be one of the transferred assets.
Other than as set out above, you will receive notice when personal
information about you might be shared with third parties, and you will have an
opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
·
We work to protect the security of
your personal information during transmission by using encryption protocols and
software.
·
We follow the Payment Card Industry
Data Security Standard (PCI DSS) when handling payment card data.
·
We maintain physical, electronic, and
procedural safeguards in connection with the collection, storage, processing,
and disclosure of personal customer information. Our security procedures mean
that we may occasionally request proof of identity before we disclose personal
information to you.
·
Our devices offer security features
to protect them against unauthorized access and loss of data. You can control
these features and configure them based on your needs. Click here for more information on how to manage the security settings of
your device.
·
It is important for you to protect
against unauthorized access to your password and to your computers, devices and
applications. Be sure to sign off when finished using a shared computer.
Click here for more information on how to sign off.
What Information Can I Access?
You can access your information, including your name, address, payment
options, profile information, Prime membership, household settings, and
purchase history in the "Your Account" section of the website or
mobile application. Click here for a list of examples that you can access. To
request access to personal information that is not available through Your
Account you can submit a request here.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal
information, please contact our Grievance Officer. Many of our Shreejienterprise.ltd Services also include settings that provide
you with options as to how your information is being used
·
As described above, you can always
choose not to provide certain information, but then you might not be able to
take advantage of many of the Shreejienterprise.ltd Services.
·
You can add or update certain
information on pages such as those referenced in What Information Can I Access?. When you update information, we usually keep a copy of the prior
version for our records
·
If you do not want to receive e-mail
or other communications from us, please adjust your Customer
Communication Preferences. If you
don’t want to receive in-app notifications from us, please adjust your
notification settings in the app or device
·
If you do not want to see
interest-based ads, please adjust your Advertising Preferences.
·
The Help feature on most browsers and
devices will tell you how to prevent your browser or device from accepting new
cookies or other identifiers, how to have the browser notify you when you
receive a new cookie or how to block cookies altogether. Because cookies and
identifiers allow you to take advantage of some essential features of Shreejienterprise.ltd
Services, we recommend that you leave
them turned on. For instance, if you block or otherwise reject our cookies, you
will not be able to add items to your Shopping Cart, proceed to Checkout, or
use any Services that require you to Sign in. For more information about
cookies and other identifiers, see our Cookies
Notice.
·
If you want to browse our websites
without linking the browsing history to your account, you may do so by logging
out of your account here and blocking cookies on your browser.
·
You will also be able to opt out of
certain other types of data usage by updating your settings on the applicable Shreejienterprise.ltd
website (e.g., in "Manage Your
Content and Devices"), device, or application. For more information
click here. Most non-Shreejienterprise.ltd devices also provide users with the ability to
change device permissions (e.g., disable/access location services, contacts).
For most devices, these controls are located in the device's settings menu. If
you have questions about how to change your device permissions on devices
manufactured by third parties, we recommend you contact your mobile service
carrier or your device manufacturer.
·
If you are a seller, you can add or
update certain information in Seller
Central , update your account
information by accessing your Seller
Account Information, and adjust your e-mail or
other communications you receive from us by updating your Notification
Preferences.
Conditions of Use, Notices , and
Revisions
If you choose to use Shreejienterprise.ltd Services, your use and any dispute over
privacy is subject to this Notice and our Conditions
of Use, including limitations on damages,
resolution of disputes, and application of the prevailing law in India. If you
have any concern about privacy at Shreejienterprise.ltd , please contact us with a thorough description, and we will try to resolve it. Our
business changes constantly, and our Privacy Notice will change also. You
should check our websites frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account. We stand behind the
promises we make, however, and will never materially change our policies and
practices to make them less protective of customer information collected in the
past without the consent of affected customers.
Examples of Information Collected
Information You Give Us When You Use Shreejienterprise.ltd Services
You provide information to us when you:
·
search or shop for products or
services in our marketplace;
·
add or remove an item from your cart,
or place an order through or use Shreejienterprise.ltd Services;
·
download, stream, view, or use
content on a device or through a service or application on a device;
·
provide information in Your Account (and you might have more than one if you have used more than one
e-mail address or mobile number when shopping with us) or Your Profile;
·
talk to or otherwise interact with
our Alexa Voice service;
·
upload your contacts, including
access to mobile device contacts for certain services;
·
configure your settings on, provide
data access permissions for, or interact with an Shreejienterprise.ltd device or service;
·
provide information in your Seller
Account, Restaurant Central Account, Service Provider Account, or any other
account we make available that allows you to develop or offer software, goods,
or services to Shreejienterprise.ltd customers;
·
offer your products or services on or
through Shreejienterprise.ltd Services;
·
communicate with us by phone, e-mail,
or otherwise;
·
complete a questionnaire, a support
ticket, or a contest entry form;
·
upload or stream images, videos or
audio or other files while using Shreejienterprise.ltd Services;
·
use our services such as Prime Video;
·
compile Playlists, Watchlists, Wish Lists or other gift registries;
·
participate in Discussion Boards or
other community features;
·
provide and rate Reviews;
·
specify a Special Occasion Reminder;
or
·
employ Product Availability Alerts,
such as Available to Order Notifications.
As a result of those actions, you might supply us with such information
as:
·
identifying information such as your
name, address and phone numbers;
·
payment information;
·
your age;
·
your location information;
·
your IP address;
·
people, addresses and phone numbers
listed in your Addresses;
·
e-mail addresses of your friends and
other people;
·
content of reviews and e-mails to us;
·
the personal description and
photograph in Your
Profile;
·
voice recordings when you speak to
Alexa;
·
images, videos and other content
collected or stored in connection with Shreejienterprise.ltd Services;
·
information and officially valid
documents regarding identity and address information, including PAN numbers;
·
credit history information;
·
corporate and financial information;
and
·
device log files and configurations,
including Wi-Fi credentials, if you choose to automatically synchronize them
with your other Shreejienterprise.ltd devices.
Automatic Information
Examples of the information we collect and analyze include:
·
the internet protocol (IP) address
used to connect your computer to the internet;
·
login, e-mail address, and password;
·
the location of your device or
computer;
·
content interaction information, such
as content downloads, streams, and playback details, including duration and
number of simultaneous streams and downloads, and network details for streaming
and download quality, including information about your internet service
provider;
·
device metrics such as when a device
is in use, application usage, connectivity data, and any errors or event
failures;
·
Shreejienterprise.ltd Services metrics (e.g., the occurrences of
technical errors, your interactions with service features and content, your
settings preferences and backup information, location of your device running an
application, information about uploaded images and files such as the file name,
dates, times and location of your images);
·
version and time zone settings;
·
purchase and content use history, which
we sometimes aggregate with similar information from other customers to create
features like Shreejienterprise.ltd
Bestsellers;
·
the full Uniform Resource Locator
(URL) clickstream to, through, and from our websites, including date and time;
products and content you viewed or searched for; page response times, download
errors, length of visits to certain pages, and page interaction information
(such as scrolling, clicks, and mouse-overs);
·
phone numbers used to call our
customer service number; and
·
images or videos when you shop in our
marketplace using Shreejienterprise.ltd Services.
We may also use device identifiers, cookies, and other technologies on
devices, applications, and our web pages to collect browsing, usage, or other
technical information.
Information from Other Sources
Examples of information we receive from other sources include:
·
updated delivery and address
information from our carriers or other third parties, which we use to correct
our records and deliver your next purchase or communication more easily;
·
account information, purchase or
redemption information and page-view information from some merchants with which
we operate co-branded businesses or for which we provide technical,
fulfillment, advertising or other services;
·
information about your interactions
with products and services offered by our affiliates;
·
search results and links, including
paid listings (such as Sponsored Links);
·
information about internet-connected
devices and services linked with Alexa; and
·
credit history information from
credit bureaus, which we use to help prevent and detect fraud and to offer
certain credit or financial services to some customers.